Privacy Policy

Caspian Industrial Technologies LLC (CIT) is responsible for the personal information it handles in connection with this corporate website and related business correspondence. CIT is registered in Louisiana, United States.

Company

Caspian Industrial Technologies LLC

Registered & mailing address

201 Rue Beauregard, Ste 202
Lafayette, LA 70508, USA

Privacy & business enquiries

info@citindustries.com

This policy covers visiting the website, selecting a website language and communicating with CIT by email about pumps, industrial equipment, process technologies, spare parts, commissioning or technical support.

The information involved depends on how you interact with CIT. We do not require an account or a form submission to browse the website.

When you use an email link, your own email application opens. The website itself does not send the message or upload an attachment. You decide whether to send it and what to include.

Where the EU General Data Protection Regulation (GDPR) applies, the relevant ground depends on the activity and the relationship with the person concerned.

Delivering and protecting the website

Essential delivery, troubleshooting and security serve our legitimate interest in maintaining an available, reliable corporate website (Article 6(1)(f) GDPR).

Responding to business enquiries

We use contact details and correspondence to answer questions, understand equipment requirements and coordinate quotations or technical support. General business communication relies on our legitimate interests (Article 6(1)(f) GDPR). Where you personally request steps toward a contract, or are a party to a contract, Article 6(1)(b) GDPR may apply.

Keeping necessary business records

Where a legal obligation under applicable EU or Member State law requires relevant records to be kept, Article 6(1)(c) GDPR applies. Other recordkeeping requirements are assessed under the relevant law. Establishing, exercising or defending legal claims may involve legitimate interests.

Providing enquiry information is voluntary. Without a reply address or the details needed to understand your request, we may be unable to respond. The website does not profile visitors or make decisions about them solely by automated means.

Hosting and delivery

The website is hosted through OpenAI Sites using Cloudflare infrastructure. Connection and request data is processed to deliver pages, maintain availability and protect the service. The hosting infrastructure may retain technical logs and use essential security mechanisms.

Fonts served by this website

The Manrope and Oswald font files are stored with the website and delivered through the same hosting infrastructure. Loading these fonts does not require your browser to connect to Google Fonts.

Cookies, analytics and language preference

CIT has not added analytics, advertising pixels, tracking cookies or browser-storage features to this website. The language selector records EN, RU or DE in the page address; it does not save the preference in a cookie or local storage. This describes the website code and does not rule out essential security technologies used by hosting providers.

The current website has no embedded maps, social-media widgets, newsletter sign-up or contact form.

Information may be handled by CIT personnel dealing with your enquiry, by the hosting services described above, and by email service providers when you send correspondence. Where necessary, information may also be disclosed to professional advisers or competent authorities for applicable legal obligations or legal claims.

CIT is based in the United States. Sending us an email therefore involves making its contents available to a US-based company. Service providers may process information in other countries where their infrastructure operates.

Where applicable law requires safeguards for an international transfer, the appropriate arrangements depend on the provider, destination and processing involved. You may contact CIT to request information about the recipients and transfer arrangements relevant to your data.

Cloudflare Privacy Policy ↗

Retention depends on the purpose and the type of record. We apply the following criteria rather than one fixed period to every category of information:

• Enquiries and quotations. Kept for the time needed to respond, complete relevant follow-up and resolve outstanding questions.
• Ongoing business and technical support. Relevant correspondence may remain necessary for the relationship, equipment or service request concerned.
• Required records and disputes. Information may be kept longer where applicable recordkeeping duties or the establishment, exercise or defence of legal claims require it.
• Provider technical logs. Technical logs are retained under the relevant hosting provider’s settings and policies for service operation and security.

You may ask about the retention criteria applicable to a particular enquiry or request deletion where the applicable conditions are met.

The published website uses HTTPS for the connection between your browser and the website. Email correspondence is a separate communication channel, handled by your email service and the receiving mail service.

Send only the business contact and technical information needed for your enquiry. Before sharing an equipment specification, drawing or attachment, remove unrelated personal information and ensure you are permitted to share it. Do not send passwords, payment-card details or identity documents in an initial enquiry.

Your rights depend on the law applicable to the processing and are subject to its conditions and exceptions. Where the GDPR applies, they may include:

• Access and correction. Ask whether your personal data is processed, obtain relevant information and a copy, or correct inaccurate information.
• Deletion and restriction. Request deletion or limitation of processing where the legal conditions are met.
• Objection. Object, on grounds relating to your situation, to processing based on legitimate interests. Any direct marketing would be subject to a separate right to object.
• Portability. Receive eligible data you provided in a structured, commonly used, machine-readable format where processing is automated and based on consent or a contract.
• Withdrawal of consent. Where processing relies on consent, withdraw it for the future without affecting the lawfulness of prior processing.
• Complaint. Lodge a complaint with a competent supervisory authority, including in the EU country of your habitual residence, place of work or alleged infringement.

Email our business mailbox or write to the postal address above. To help us locate the relevant correspondence, include the email address you used, an approximate date or subject of the enquiry, and the right you wish to exercise. We may request proportionate additional information if we have reasonable doubts about your identity. Requests are normally handled free of charge.

Where the GDPR applies, requests are generally answered without undue delay and within one month of receipt. This may be extended by up to two further months where necessary because of the complexity or number of requests; you must be told about the extension and its reasons within the first month. Other applicable laws may set different requirements.

The website includes a link to HarmoTech Group and links to provider privacy information. Following a link opens another website, whose own privacy practices apply. An external link does not mean that CIT’s website embeds that service or automatically submits an enquiry to it.

We will revise this notice when relevant website functions, service providers or data-handling arrangements change. The date above identifies this version. Any future contact form, analytics service or other feature will require corresponding privacy information.